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Delivery Information

Delivery to UK

Option
Up to £50
Over £50
Over £75
UK DPD
£5.95
£5.95
FREE
UK Next Day *
£6.95
£6.95
£6.95
UK Standard
£3.50
Free
Free
UK Recorded
£4.95
£4.95
£4.95
* Weight restrictions apply.

UK Standard Delivery Free Over £50

All orders totalling £50 and over, after added VAT, will automatically receive free UK Standard delivery. Orders shipped with UK Standard delivery are usually delivered within 3-5 business days. This offer excludes shipping to Scotland Highlands, Scotland Islands, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight and Scilly Isles.

UK DPD Delivery Free Over £75

When you spend £75 or more, your UK Standard delivery will be automatically upgraded to our DPD Tracked delivery. Orders sent by DPD Tracked delivery are supplied with real-time tracking information. If you have not received a tracking number please contact us. Orders shipped with DPD Tracked delivery are usually delivered within 1-2 business days. This offer excludes shipping to Scotland Highlands, Scotland Islands, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight and Scilly Isles.

Delays to Delivery

Please know that we will continue to fulfil and ship all orders on time. But due to the change of services from our postal couriers, you may experience a delay in delivery.

Delivery to Europe

Option
Up to 1KG
Over 1KG
Over 2KG
Europe DPD
£9.95
£9.95
£9.95
Europe
£9.95
£12.95
£12.95

Eligible Countries

Our Europe DPD service is provided with real-time tracking information and is usually delivered in 3-7 business days. Eligible European countries for our Europe DPD service are Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Ireland, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden. We deliver to most other European countries both inside and out of the European Union, with the exception of Russia and Israel. For a list of eligible countries see here. Both Europe delivery methods will require a signature upon delivery.

Delays to Delivery

Please know that we will continue to fulfil and ship all orders on time. But due to the change of services from our postal couriers, you may experience a delay in delivery.

Delivery to Rest of World

Option
Up to 1KG
Over 1KG
Over 2KG
International
£14.80
£19.80
N/A

Eligible Countries

We deliver to most countries outside of the UK and Europe, including USA and Canada. International deliveries are usually completed in 7-10 business days. For a list of eligible countries see here.

International Shipping Suspended

Due to the current situation surrounding Covid-19 and a change of services from our postal couriers, we are suspended our international delivery service.

Delivery Services

UK DPD Delivery

Our UK DPD delivery is a 1-2 business day delivery service. Deliveries are made by our courier, DPD, and are provided with real-time tracking information and a 1-hour delivery time slot. Once your order has been placed, you will be contacted either by email or phone with tracking and delivery information for your order. A signature will be required upon delivery, unless stated. You also have the option to reschedule to the date and time of your delivery to suit you. UK DPD Delivery includes England, Wales and Scotland but excludes shipping to Scotland Highlands, Scotland Islands, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight and Scilly Isles.

UK Next Day Delivery

Our UK Next Day delivery service is provided by our courier, Royal Mail. Shipping with this method on orders weighting over 1KG will incur a price increase. Orders received before 3pm on a business day (Monday to Friday) will be dispatched the same day. Orders received after 3pm or on a non-business day (Saturday and Sunday) will be shipped the following business day with the exception of Bank Holidays. As this is a tracked shipping method, you will receive a tracking number for your order. If you have not received a tracking number please contact us. A signature will also be required on delivery. Orders weighing over 1.5KG are not eligible for this delivery method.

UK Standard Delivery

Our UK Standard delivery is a 3-5 business day delivery service. Deliveries are made by our courier, Royal Mail, and are usually made between 7.00am and 6.00pm. As this is an untracked shipping method please be aware that once your order is with our courier we cannot predict the exact time scale for delivery.

UK Recorded Delivery

Our UK Recorded delivery is a 2-3 business day delivery service. Deliveries are made by our courier, Royal Mail, and are usually made between 7.00am and 6.00pm. As this is a tracked shipping method, you will receive a tracking number for your order. If you have not received a tracking number please contact us. A signature will also be required on delivery.

Europe and International Delivery

Both our Europe and Rest of the World delivery are secure shipping services that are tracked and will require a signature on delivery. If you have not received a tracking number please contact us. Prices for these delivery services vary depending on weight restrictions so please check our delivery options above. According to our couriers, orders to Europe generally take between 3-7 business days and 7-10 business days for International.

Handling Time and Other Information

Orders received before 3pm on a business day (Monday to Friday) will be dispatched the same day. As our offices are closed at the weekends and Bank Holidays, orders received either after 3pm or on a non-business day (Saturday and Sunday) will be shipped the following UK business day. A confirmation of shipping email is sent once goods have been dispatched. If you selected a tracked delivery service a tracking number will also be supplied. If you have not received your tracking number please contact us. For any reason your order can not be completed, either due to stock restrictions or incomplete payment, we will contact you.

Weather Disruptions

Please know, deliveries may be delayed if our courier services believe the weather to be too severe and, as a result, will hamper their delivery service. If this happens, we will be sure to contact you with an updated schedule for your delivery. If you have not been contacted by us and believe your delivery will be delayed due to bad weather, please contact us.