Delivery Information

Delivery to UK
Over £65 FREE Standard Delivery
Over £99 FREE Royal Mail Next Day

Royal Mail Next Day *

£7.00

Royal Mail Standard

£4.00 (2-4 days)
* Weight restrictions apply.

Royal Mail Standard - Free Over £65

All UK orders totalling £65 and over, after added VAT, will automatically receive free Royal Mail Standard delivery. Orders shipped with Royal Mail Standard delivery are usually delivered within 3-5 business days. This offer excludes shipping to Scotland Highlands, Scotland Islands, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight and Scilly Isles.
 

Delivery to Europe

Please be aware that due to the United Kingdom's withdrawal from the EU, customs and duties may apply on your order to international locations. These will be payable at delivery.

Up to 1KG
Over 1KG
Over 2KG

Europe

£10.95
£12.95

 

Eligible Countries

Our Europe service is provided with tracking information and is usually delivered in 3-7 business days. Eligible European countries for our Europe service include Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Ireland, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden. We deliver to most other European countries both inside and out of the European Union, with the exception of Russia and Israel. For a list of eligible countries see here. Both Europe delivery methods will require a signature upon delivery.

Delivery to Rest of World

Up to 1KG
Over 1KG
Over 2KG

International

£24.80
£24.80
N/A

Eligible Countries

We deliver to most countries outside of the UK and Europe, including USA and Canada. International deliveries are usually completed in 7-10 business days. For a list of eligible countries see here.


Delivery Services

Royal Mail Next Day
Our Royal Mail Next Day service is provided by our courier, Royal Mail. Shipping with this method on orders weighing over 1KG will incur a price increase. Orders received before 2pm on a business day (Monday to Friday) will be dispatched the same day. Orders received after 2pm or on a non-business day (Saturday and Sunday) will be shipped the following business day with the exception of Bank Holidays. As this is a tracked shipping method, you will receive a tracking number for your order. If you have not received a tracking number please contact us. A signature will also be required on delivery. Orders weighing over 1.5KG are not eligible for this delivery method.

Royal Mail Standard
Our Royal Mail Standard delivery is a 3-5 business day delivery service. Deliveries are made by our courier, Royal Mail, and are usually made between 7.00am and 6.00pm. As this is an untracked shipping method please be aware that once your order is with our courier we cannot predict the exact time scale for delivery.

 

Europe and International Delivery

Both our Europe and Rest of the World delivery are secure shipping services that are tracked and will require a signature on delivery. If you have not received a tracking number please contact us. Prices for these delivery services vary depending on weight restrictions so please check our delivery options above. According to our couriers, orders to Europe generally take between 3-7 business days and 7-10 business days for International.
 

Handling Time and Other Information

Orders received before 2pm on a business day (Monday to Friday) will be dispatched the same day. As our offices are closed at the weekends and Bank Holidays, orders received either after 2pm or on a non-business day (Saturday and Sunday) will be shipped the following UK business day. A confirmation of shipping email is sent once goods have been dispatched. If you selected a tracked delivery service a tracking number will also be supplied. If you have not received your tracking number please contact us. For any reason your order can not be completed, either due to stock restrictions or incomplete payment, we will contact you.
 

Weather Disruptions

Please know, deliveries may be delayed if our courier services believe the weather to be too severe and, as a result, will hamper their delivery service. If this happens, we will be sure to contact you with an updated schedule for your delivery. If you have not been contacted by us and believe your delivery will be delayed due to bad weather, please contact us.